The Shift System: Worksheet and Template for Generate

RANGE Framework · Step 4 of 5 · Generate momentum through process improvement · Page 1 of 2

Worksheet: Building it with the managers

What system produces the result every shift, with nobody checking? Needs The Short List, passed.

For

Period

One set of sheets for each fix on The Short List. Build the system with the manager who will own it, and try it on live shifts before calling it done.

The fix

From The Short List.

What kind of system

Most fixes become one of these.

A labor model: hours set from forecast sales, by daypart
A prep standard: pars and a prep list set before service
A weekly cadence: one meeting, one agenda, the numbers read on Monday
A lineup before every shift: yesterday’s guests and the fixes that matter
Something else

How it runs today

With nobody watching, what keeps this part of the shift to standard now?

The last change that faded

Think of the most recent change that did not last. What let it go?

Live-shift trial

Run it on live shifts with the manager who will own it. Note what slipped and what changed.

Shift	Run by	Held?	What slipped	Change made

RANGE Framework · Step 4 of 5 · Generate momentum through process improvement · Page 2 of 2

The Shift System

The one page Generate hands on, one for each fix: the routine, the manager who owns it, and what a bad week sets off.

For

Period

The system

Its name, and the fix it builds into the week.

The routine

What happens, step by step, on which shift or day, and who does each step.

Who runs it

The manager who owns it, not the person who built it, and who covers when they are off.

The number it moves

Which number, where it is read each week, on which day and by whom.

What a bad week sets off

Decided now, before the first bad week.

Row	Sets off	Owner	Report back by
One bad week
Two in a row

Where it is written

The checklist, scorecard or prep list that holds it, and where it lives.

The third-month check

Three months from the start, someone confirms it still runs with nobody checking.

Check date	Confirmed by	Still running?

Built with

Started on

If the test does not pass.

The Shift System is finished when its test at the foot of the sheet passes, not when the page is full.

If the system slipped once nobody was checking, find the part the managers skip, build it into the shift, and start the three months again.

Next: The Bench MapElevate works from The Shift System. Who runs each system now, and who is next.

Step 4: Generate explains the step in full. All five templates, or all five on one page to print together. Landed here first? The Scorecard shows which step to start at.

Thirty minutes, wherever you start.

Have last period’s P&L open, and your own account of what is wrong. The first call with Jon Peck, RANGE’s founder, begins with both, the way Recognize does.

Book a call with Jon Who is Jon Peck?

Book a call opens RANGE Hospitality Advisory’s booking page in a new tab.

The firmRANGE Hospitality Advisory
Hiring a fractional COOFractional COO for restaurant groups
The authorjonpeck.me
ElsewhereLinkedIn and Built Not Born
Based inDallas–Fort Worth